Shipping Information
At Kota Stone Online, we take pride in delivering high-quality natural stones such as Kota Stone, Mandana Stone, Dholpur Stone, and Jaisalmer Stone to your doorstep. Our shipping process is designed to be reliable, timely, and customer-friendly.
Shipping Policy:
Delivery Areas: We deliver across India. Please ensure that your delivery location is accessible for large shipments, as natural stone products are heavy and may require specific handling.
Processing Time: Orders are typically processed within 2-4 business days after payment confirmation. Processing times may vary depending on the size of the order and availability of the product.
Shipping Charges:
- Shipping charges are based on the weight and size of your order, as well as the delivery location. Exact shipping costs will be calculated during checkout.
- For bulk orders or special shipping requests, please contact us for a custom quote.
Shipping Methods: We work with trusted logistics partners to ensure safe and timely delivery of your products. Depending on the size and destination of your order, shipping may be done via road transport or specialized stone delivery services.
Delivery Time:
- Estimated delivery time varies by location. Typically, deliveries within major cities may take 5-10 business days, while deliveries to remote areas may take longer.
- You will receive tracking information once your order has been shipped so you can monitor the progress.
Inspection Upon Delivery: We recommend inspecting the product at the time of delivery for any damages or discrepancies. If you notice any issues, please contact us immediately so we can assist with replacements or returns.
Bulk and Custom Orders: For large-scale or custom orders, please reach out to us directly to discuss specialized shipping arrangements and pricing.
At Naksh Stone, we are committed to ensuring your natural stones reach you safely and in a timely manner. Please review our shipping policy below for details on how we handle shipping and delivery.
8. Shipping Methods & Carriers
We partner with reliable shipping carriers such as FedEx and DHL to ensure that your natural stones are delivered in the best condition.
9. Shipping Rates
Shipping rates vary based on the weight, size, and destination of the order. Final shipping charges will be displayed during the checkout process.
10. Shipping Times
- Domestic: 5-7 business days
- International: 7-14 business days (subject to customs)
11. Handling Time
Orders are processed within 1-3 business days. A notification will be sent once your order is shipped.
12. Tracking Information
A tracking number will be provided via email once the order has been shipped.
13. Damages & Issues
Please inspect your items upon receipt. If there are any damages or if you receive the wrong order, contact us within 48 hours to resolve the issue.
14. International Shipping
Customs fees may apply for international shipments and are the responsibility of the customer.
If you have any questions about our shipping process, feel free to contact us at [our mail id – [email protected]] or call us & whatsapp at [+919252041982]. We are committed to providing a smooth and seamless delivery experience for all our customers.
Minimum Order Quantity (State-Wise)
At [Your Company Name], we maintain minimum order quantities based on the location for efficient delivery and logistics management. Please find the minimum order requirements for various regions below:
10,000 sq. ft. minimum order for:
- Delhi
- Uttar Pradesh
- Ghaziabad
- Haryana
- Punjab
- Uttarakhand
8,000 sq. ft. minimum order for:
- Jammu
- Bihar
- Odisha
- Guwahati
5,000 sq. ft. minimum order for:
- Kashmir
- Karnataka
- Tamil Nadu
- Kerala
- Maharashtra
Important Notice for Small Quantity Orders
Please note that we are unable to supply Kota stone for small quantity orders due to logistical constraints. We only handle bulk orders as outlined in the Minimum Order Quantity (MOQ) section above. If you require smaller quantities, we kindly suggest contacting local dealers in your area for assistance.
If you have any questions about our shipping process, feel free to contact us at [our mail id – [email protected]] or call us & whatsapp at [+919252041982]. We are committed to providing a smooth and seamless delivery experience for all our customers.
